We want every customer to be happy with their purchase. If you’re not for any reasons, please contact asap after receiving your piece and we'll do our best to resolve the situation! Because the finished product is made from ashes, I do not offer refunds. Please note, any item that is plated the plating does eventually wear off. Wear off time depends on many factors. If repairs are needed, please know that laser work is what I recommend for any soldering. I may be able to find a jeweler to help in repair work.

I accept Paypal, Venmo, Visa, Master Card, American Express and more.

Most shipping with be packed in an appropriate box for your item. I usually ship USPS. Either First Class or 1-3 day Priority shipping. Please message me if you would like to upgrade your shipping.

Most any item can be custom made to fit. Please contact me if you have any sizing questions.

Most any items can be customized just for you! If you have a custom design in mind, please send me your photo or drawing. If you would like me to spread the remainder ash, please leave me a note when you ship your ashes. Otherwise, all remainder ash and unused extra stones will be set back with your purchase.

After you make your purchase please send 1tsp. of ash per item in a double zip locked bag. Please write your name on the baggy so I know who you are. I ask that you don't tape the plastic bag, it might tear the baggy. I will contact you immediately once your ashes arrive. Please send your ashes with a signature needed. Please send your ashes to: Marla Lindner 7 North Forest Drive Huntsville, Texas, 77340 Never hesitate to ask any questions!

Trust can be a hard. Please know I have a very strong moral compass and I try to put everyone's mind at ease that their ash is in your item! I also will return any unused ash and photos that are sent along with your ash.

Shipping times really do vary quite a bit. If I have a item in stock and it isn't custom made then the turn around time for shipping is about 3 days. Custom made items range from 3-8 weeks.

Unfortunately your stone won't survive the heat it takes to resize your ring. However,I can remake your stone for a charge.

You may rush your shipping options for an additional fee. I am not able to rush an item due quality control. I try to take as much time needed to perfect an item. If I have a less busy schedule I would be more than happy to push the pedal to the metal as much as I possibly can.

I always recommend to order as soon as you can. Since some items may take up to 8 weeks or even longer.

I do have a larger selection available through other designers I use. Please send me a message so we can discuss your options.