
FREQUENTLY ASKED QUESTIONS
We want every customer to be happy with their purchase. If you’re not for any reasons, please contact asap after receiving your piece and we'll do our best to resolve the situation! Because the finished product is made from ashes, I do not offer refunds.
Please note, any item that is plated the plating does eventually wear off. Wear off time depends on many factors.
If repairs are needed, please know that laser work is what I recommend for any soldering. I may be able to find a jeweler to help in repair work.
Most any items can be customized just for you! If you have a custom design in mind, please send me your photo or drawing.
If you would like me to spread the remainder ash, please leave me a note when you ship your ashes. Otherwise, all remainder ash and unused extra stones will be set back with your purchase.
After you make your purchase please send 1tsp. of ash per item in a double zip locked bag. Please write your name on the baggy so I know who you are. I ask that you don't tape the plastic bag, it might tear the baggy. I will contact you immediately once your ashes arrive. Please send your ashes with a signature needed.
Please send your ashes to:
Marla Lindner
7 North Forest Drive
Huntsville, Texas, 77340
Never hesitate to ask any questions!