Your purchase helps people, animals, the environment and much more (No Political donations). Studiodragonfly19 makes monthly donations to many different causes to make this world a better place for humans and animals. If you have a recommendation for a non political organization that you would like me to donate to, please let me know. Some of the organizations I donate to are:
The Human Society
Wichita Animal Action League
American Cancer Society
Minnesota Wildlife Rescue
Crescent Cove Respite-Hospice Home for Kids
Class Rooms In Need
Leukemia and Lymphoma Society
Donny and Ron's Rescue
Concrete Jewelry Now Available.
Now accepting Holiday Orders!
NOW AVAILABLE ARE Studiodragonfly19 Gem Stones! MOST ANY RING STYLES ARE AVAILABLE FOR A Studiodragonfly19 Gem Stone. YOUR CREMATION ASH IS PLACE BEHIND THE STONE. ALL PRECIOUS METALS AND GEM STONES ARE AVAILABLE.
MEMORIAL LOCKETS ARE NOW AVAILABLE AND IN STERLING SILVER!
You can now make payments on your Cremation Jewelry.
Now Available 0%Interest Free No credit check needed Layaway Plan for 90 days
3 payments will be split into 90 days. This is a non refundable transaction. However, you can change your mind on the style of an item before the last payment. Prices may vary and the plan will adjust if there is an increase or decrease in price. Time frame will still be 90 days to pay in full if the product item changes. There is a $3 service fee to make 3 seperate custom listings
A Note about Taxes and Custom Fees in the UK. Please read this link.
To Learn about the Process of Cremation and more, please go here to read and watch. Please note that they do show a Crematorium and the Process.
Please note that when order any ring that has a plating, the plating will wear off. I always recommend purchasing a solid metal vs. plated. I am not responsible for re-plating.
I always recommend 10k or higher. All diamonds purchased from me are "Conflict Free" and come from India.
Please do not leave Jewelry unattended with an infant, toddler or your children or pet. Please remove all Jewelry from children during bathing, swimming and sleep.
REVIEW OUR POLICIES
We want every customer to be happy with his/her purchase. If you’re not for any reasons, please contact me asap after receiving your piece and we'll do our best to resolve the situation!
Because the finished product is made from ashes, I do not offer refunds. Custom-made orders are exactly that. I do not have any experience of the wear and tear on that item. There for are not subject to refund.
Please don't hesitate to contact me due to quality concerns or special circumstance exchanges. I do stand behind every piece I make and if you are not happy with it I will try to work with you to
make sure you're satisfied with my product. Please note, any item that is plated the plating does eventually wear off. Wear off time depends on many factors.
All handmade stones have a 1 year warranty. All accent stones have a 60 day warranty due to how one wears their rings. I tend to be extremely rough on my jewelry. This is why 60 days is the warranty from the time I ship your item. Please do not have your ring resized without contacting me first. Handmade stone are made of resin. It will ruin your stone. Your ring must be lasered if you need it resized.
All chains that come with my pendants have a 90 day warranty.
Upon a purchase of a Memorial Ash piece of Jewelry, I will message you my address and ash directions. Please send 1/2 teaspoon of ash per item. I will return all the remainder of ash.
Please use a double zip lock bag and label it with your name. Please use a padded envelope for shipping if you are sending it from the USA. If you are shipping ashes outside of the USA, I suggest sending it in a small box.
Studiodragonfly19 Marla Lindner 15615 Eddy Creek Way Apple Valley,MN.55124
I will message you once the ashes arrive. Processing times vary. Standard is 4-6 weeks. Sometimes, I may be able to shorten the time depending on the item and how many orders I have.
Once your item is done, I will send you photos and I will need your approval to ship your item.
Feel free to contact me if I can assist you. I try very hard to make sure all my customers are happy and are able to see exactly what you are purchasing. Please do not wear your Memorial Jewelry when swimming in the ocean/ pool or bathing/showering. Chlorine, Salt or Soaps my alter the appearance of the stone or cause the stone to change. Gentle hand washing is ok.
I would be honored to create a piece of jewelry for you. Or feel free to contact me. Studiodragonfly19.com 612.702.5605
STUDIODRAGONFLY19 IS NOT A WHOLESELLER TO CREMATORIUMS OR VETERINARY CLINICS. IF A CLIENT OF YOURS IS NEEDING AN ITEM, FEEL FREE TO GIVE THEM MY
INFORMATION. OTHERWISE, I AM MORE THAN HAPPY TO COLLABORATE WITH YOU AND BRING A HEART FELT PRODUCT TO YOUR CLIENTS. THANK YOU FOR UNDERSTANDING.
NOTE: All items purchased will be shipped USPS.Most items will be USPS First Class. International shipping can be very expensive. I usually ship International purchases with USPS standard, which is the most affordable.I am not responsible for lost packages and custom fees. I am not responsible for custom delays.
**CUSTOM ORDERS ARE NON REFUNDABLE** Please know that if you would like to cancel an order and your ring has been already made, you can not receive a full refund. I am able to still send your item. Before checking out, please make sure that the correct shipping address is updated . If an item comes back due to the wrong shipping address unfortunately I will have to charge another shipping fee if you would like it resent. I will contact you, if an item does come back to me. I usually wait for response no longer than a week. If I do not hear back, I will refund your item. A stocking fee of 10% of the purchase and shipping fees will not be returned.
CUSTOM MADE URNS are made just for you. If you are not happy with the urn I apologize. Please message me and ship your urn and accessories back in the same packaging within 7 days or contacting me. I am not able to send a shipping label and all shipping fees are non refundable. There is a 10% restocking fee.